Welcome to Bambuser Knowledge Base. Whether you're seeking information, looking for solutions, or simply exploring, we're here to assist you every step of the way.

Start Onboarding

Welcome to Bambuser. Let's get onboarded!

This step-by-step walkthrough will guide you and your team on what you need to do when getting set up to use Bambuser's One-to-One solution. Each category includes separate tasks to complete

  1.  Account Setup
    Confirm/change terms and provide privacy policy & terms and condition URL
  2.  Integrate Bambuser, two parts
    1. Bambuser Call Widget
    2. Conversion tracker
  3.  Branded Call Widget
    Add your player design
  4.  Verify your Integration
    Bambuser verifies your integration
  5.  Rollout
    Accepting external calls

You do not need to follow the steps in Chronological order. However, it's a recommendation. 


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Top tip

Assign a project leader for each task to complete and work simultaneously to onboard faster. Your marketing department for player design and platform, and your IT for integrating Bambuser.


Get Help And Support

You can always get help directly via your dashboard or contact support@bambuser.com, as well these links will be helpful during and after onboarding:

  1. Technical Documentation
  2. Bambuser Blog