Managers can invite new store associates directly to the Bambuser Chat app using the Bam Hub.
This guide explains how to add new users, assign them to stores and departments, and manage their access.
Managing Users in Bam Hub
You can manage existing users anytime under Settings → Users.
Here, you can:
- View all active users
- Edit contact information, roles, stores and departments
🧩 Note: The previous “Teams” tab has been removed. All user and access management now lives under Settings → Users.
Inviting New Users
Inviting users through Bam Hub replaces the previous invitation code process.
When a manager sends an invitation:
- The associate receives an email with a direct link to join the Chat app.
- Access is granted automatically — no manual approval needed.
- Once accepted, the associate can download and log in to the Chat app immediately.
How to Invite a New Store Associate
Follow these steps to invite a new user:
1 - Log in to Bam Hub
Go to lcx.bambuser.com and sign in with your manager account.
2 - Navigate to User Settings
In the left-hand menu, click Settings → Users.
3 - Click “Invite Users”
This opens a new invitation dialog.
4 - Enter the Associate’s Details
- Enter their email address and name
- Check the Chat Agent role
- Select the Store they belong to.
- Assign one or more Departments (e.g., “Beauty,” “Menswear”).
5 - Send the Invitation
Click Send Invitation.
The associate will receive an email invitation with a secure link to join the Chat app.
What Happens Next
The invited associate receives an email from Bambuser with a link to join.
When they click the link, they can download the Chat app (iOS or Android) and log in directly.
Their access is automatically provisioned — no need for approval or invitation codes.
Once logged in, they’ll see their assigned store and chat conversations.