Welcome to Bambuser Knowledge Base. Whether you're seeking information, looking for solutions, or simply exploring, we're here to assist you every step of the way.

Introducing Chat

Bambuser Chat is a digital tool, that allows you to connect with online shoppers in the same way you would with your in-store shoppers.

You can offer advice, share product recommendations and generate sales through your virtual shopping connections.

 

How does it work?

Online shoppers browsing your brand's website can easily spot the plugin, click on it, and type a question or comment to receive immediate assistance!

If your team are available, the shopper will be able to connect live. However, if your team are busy or the shopper sends a message outside of store opening hours, the shopper will have the option to leave a message.

Ready to get started? Click the relevant link below to start your chat journey!

 

Get Started – Manager
Getting Started – Agent